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Industry Winning Battle Against Free IT Disposal Services

Survey suggests majority of end users now accept that disposing of old IT equipment securely must potentially cost money

The IT asset disposal (ITAD) industry is beginning to win its battle against controversial "free" or "we-pay-you" services, a survey has found.

Despite having won the backing of an MP two years ago, the practice of guaranteeing to collect, securely recycle and data wipe end users' old IT kit free of charge is viewed by many as the scourge of the industry.

However, a recent survey by Asset Disposal & Information Security Alliance (ADISA) found that roughly half of its members' customers are now paying for their ITAD services.

Jane Taylor, managing director of ADISA member eReco EMEA said competing against free services remains a "constant struggle".

"There were maybe 500 [ITADs] when we started business [in 2006] and now there are 800, and many are operating under the radar," she said.

"Would you trust your company's confidential data to someone who couldn't prove how they handle it? You have to charge for this service as you are selling something of quality and the ICO needs to get its act together in terms of communicating to [data controllers] what their obligations are."

For full artice, click here 

Industry Winning Battle Against Free IT Disposal Services

XPO IT offer an efficient and flexible collection service for the District Council IT disposals. They provide a Duty of Care Waste Transfer Note and Certificate of Disposal for every collection. Collection staff are always courteous and friendly and go about their work without causing any disruption to my working day

E-Business Admin Assistant, District Council

We have used the data destruction services of XPO IT on a number of occasions and have been exceptionally pleased with their levels of service, efficiency and customer care

IT Manager, Nottingham Solicitors

XPO have always provided a high quality service.  Reliable, efficient and easy to use.  Always on time and professional with the disposal of equipment

Property Consultant, Birmingham Property Consultancy

Glad we found out about this company. Now I can be assured that our redundant IT equipment is being correctly handled and we can get rid of our smaller WEEE waste streams in parallel

Purchasing Manager, Automotive Equipment Supplier

We have used XPO IT Services on numerous occasions, each time we have been very pleased with the service that they provide. Their collection/recycling scheme is the best we have used (and we have used a few!). Great service and great value for money!

Senior IT Technician, Staffordshire Hospice

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