Worcester Bosch Data Leak Affects Thousands

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British boiler-maker, Worcester Bosch has suffered a major data leak, leaking the home addresses for tens of thousands of customers.

Worcester Bosch, who claim to be the UK market leader in home boilers have said that a ‘system issue’ earlier this month caused multiple emails with customer names and addresses to be sent out to the wrong people.

The manufacturer based in Worcester has also stated that no phone numbers or bank details were shared.

Following the breach, Worcester Bosch has said the leak was due to an IT system switch and not a hack. Following the leak, Bosch were unable to take calls through their customer care line due to the high volumes.

A spokesman said: “Please be assured that Bosch takes the protection of customer information very seriously and we are confident that this will not result in any adverse effects for our customers. We are conducting a full investigation into this matter.”

They’re not the only company to suffer a data leak this year

Bosch is the latest to fall victim to a security breach, one of the biggest breaches recently being the TSB online banking fiasco where TSB were thrown into chaos after an IT meltdown on April 22 with customers unable to access their own money or bank balance two weeks after a systems migration went wrong.

What steps can you take to prevent a data leak?

It’s impossible to be 100% protected against a data leak, especially when it’s due to technical error. There are steps in place you can take to help keep your data secure.



The author: Mark Cotterell
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